Privacy Policy

Effective Date: January 17, 2025.

Crystal Elegancee (“we,” “our,” “us”) is dedicated to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, crystalelegancee.com, or engage with us to purchase our high-end jewelry. By accessing our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect various types of information to ensure a seamless shopping experience and improve our services.

1.1 Personal Information:

We may collect the following details when you interact with us:

  • Contact Information: Name, email address, phone number, and mailing address.
  • Order Information: Billing and shipping details when you place an order.

1.2 Payment Information:

  • Payment details such as credit/debit card numbers are securely processed by third-party payment providers.
  • We do not store payment information on our servers.

1.3 Automatically Collected Information:

When you use our website, certain data is automatically collected:

  • Technical Data: IP address, browser type, operating system, and device information.
  • Usage Data: Pages visited, time spent on the site, and navigation patterns.

1.4 Cookies and Tracking Technologies:

We use cookies, web beacons, and other technologies to:

  • Remember your preferences.
  • Provide targeted advertisements.
  • Monitor website performance and usage trends.

You can control or disable cookies through your browser settings, although doing so may impact website functionality.

2. How We Use Your Information

We use the collected information to:

  • Process and deliver your orders efficiently.
  • Communicate updates, offers, and promotional materials (if you opt-in).
  • Enhance the functionality and usability of our website.
  • Provide customer support and address inquiries.
  • Detect and prevent fraudulent or unauthorized activity.
  • Comply with legal and regulatory obligations.

3. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your information in the following scenarios:

3.1 With Service Providers:

We work with trusted partners for essential services, such as:

  • Payment processing.
  • Shipping and delivery.
  • Website hosting and analytics.

These partners are contractually obligated to protect your data.

3.2 For Legal Reasons:

We may disclose your information when required by law, regulation, or court order, or to protect our rights, property, or the safety of others.

4. Data Security

We implement robust security measures, including encryption, firewalls, and secure socket layer (SSL) technology, to protect your personal data. Despite our efforts, no online transmission or storage method is entirely secure. Use our services at your discretion.

5. Your Rights

You have the following rights regarding your personal information:

5.1 Access and Update:

Request access to your data and update or correct any inaccuracies.

5.2 Opt-Out:

Unsubscribe from marketing communications by clicking the “Unsubscribe” link in our emails or contacting us directly.

5.3 Request Deletion:

Request the deletion of your personal data, subject to applicable legal and business retention requirements.

5.4 Data Portability:

Request a copy of your personal data in a portable format.

To exercise these rights, please contact us using the details provided below.

6. Cookies and Tracking Technologies

Cookies and similar technologies allow us to enhance your shopping experience by:

  • Storing your preferences for future visits.
  • Providing recommendations based on your browsing history.
  • Tracking the effectiveness of advertisements.

You can adjust your cookie preferences in your browser settings. Note that disabling cookies may limit certain features on our website.

7. Third-Party Links

Our website may include links to third-party websites or services. We are not responsible for the content, policies, or practices of these external sites. Review their privacy policies before providing any personal information.

8. International Data Transfers

If you access our website from outside the United States, your information may be transferred to, stored, or processed in the United States, where data protection laws may differ from your jurisdiction.

9. Updates to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page, and we will update the “Effective Date” accordingly. Continued use of our website signifies your acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us:

Thank you for trusting Crystal Elegancee. We value your privacy and are committed to ensuring a safe and enjoyable shopping experience!